Pharmacovigilance
The skills of our experts and consultants cover pharmacovigilance (genuine drugs, generics, biosimilars), materialovigilance, cosmetovigilance, nutrivigilance and toxicovigilance for the safety of your products at local and international level.
Premium and original expertise of Universal Medica Group, partner since 2000 of healthcare players in the field of Vigilances.
The major challenge facing the healthcare industry is to manage the safety of each of its products with complete transparency, without any risk of negative impact on the laboratory’s reputation, operations or financial situation.
Universal Medica group’s solutions: recognized, rigorous expertise in Health Vigilance, validated tools and flexible, ad hoc Vigilance outsourcing solutions.
Medical Information
The EPICENTRE of Universal Medica Group’s activities is to support laboratories in the processing of medical information.
Universal Medica is the historic leader in the provision of medical information services and scientific, medical, pharmaceutical and regulatory support for laboratories.
Universal Medica is recognized for the quality of its services, its flexibility and the professionalism of its teams. Both locally and internationally, Universal Medica offers tailor-made support.
MEDICA SOURCE: Universal Medica’s validated CRM tool for processing and tracking medical information.
Training
Training teams - communicating about health: our missions
Universal Medica Group is the partner of healthcare professionals in the field of training. This expertise covers all aspects of the product (production, regulatory affairs, vigilance, medical visits, advice) and all types of products (prescription and OTC drugs, medical equipment, cosmetics, dietary supplements).
- Qualiopi-certified expertise of our subsidiary Europharma, recognized by laboratories in its field since the 90s
- Commitment of our subsidiary Zebra Santé to pharmacy teams
- Our subsidiary SH Consulting plays an essential role in product manufacturing process training
For more details on our training catalog or our e-learning tool EuroAcademy.
Audit
Universal Medica Group and its subsidiary SH Consulting are service providers to the healthcare industry, specializing in compliance, operational and quality audits of the various stages in the manufacturing process and activities involved in making healthcare products available.
Whether on-site or remotely, our audits are essential tools for systematic, independent and documented assessment of your organization and production systems.
For over 15 years, our audit department has been carrying out professional audits to ensure that laboratory processes comply with healthcare standards, internal objectives and government regulations.
For more details on our Audit services.
Regulatory Affairs
One of the key missions of our subsidiary Universal Medica is to support laboratories in the preparation and submission of registration dossiers for healthcare products.
We support laboratories in the life-cycle management of drug marketing authorizations (variations to marketing authorizations), in the control of promotional elements, and in publishing.
Universal Medica provides rigorous support in all aspects of pharmaceutical affairs linked to the life of a healthcare product.
Compliance
Universal Medica, a subsidiary of Universal Medica Group, specializes in compliance to ensure that products and communications comply with legislative, regulatory and administrative requirements.
We also offer support to laboratories in the application of the French law “Encadrement des Avantages”, and for healthcare transparency missions: preparation of S1 and S2 transparency files, drafting of procedures, regulatory watch, submissions to the transparencesanté.gouv platform, etc.
For more information on our Compliance missions.
Quality
Universal Medica Group assists laboratories in quality management with a view to continuous improvement and health product compliance.
Through its expert subsidiary SH Consulting, Universal Medica Group can validate your procedures, processes, methods and practices. The Validation Plan justifies the qualification process that will be implemented.
Our experts help to qualify your equipment, facilities, production lines or production tools. Once distributed, our quality claims teams support you in case management, in close collaboration with our vigilance center. In this way, the patient journey is optimized and secured.
Health communication
Are you thinking of optimizing public and patient awareness of the medical environment or your products? Would you like to organize actions in pharmacies to develop brand awareness and dispensing of your product ranges?
Our mission is to transform complex scientific data into clear, engaging and impactful communication strategies for healthcare, wellness and biotech companies. All of Universal Medica Group’s experience serves this mission, and all of our business lines respond to the crucial expertise that is healthcare communication.
Universal Medica Group: your ideal healthcare communications partner
With our subsidiaries Cherry for Life Sciences, Zebra and our medical information divisions, as well as all our experts and tools, Universal Medica Group contributes to the transfer of information and trains your teams and healthcare professionals in the fields of medicine and public health for patients and the general public.
Find out more about our Health Communication activities and projects.
Universal Medica Group also provides tools to support performance improvement: Interim Management and solutions using Artificial Intelligence
1 - Transition management for laboratories
In order to perfect the synergy between our subsidiaries and our support for laboratories, Universal Medica Group can select an expert interim manager for you if you need one.
You may be faced with the following issues or problems: difficulty in recruiting because of a shortage of qualified professionals, production sites located far from skill centers, urgency and difficulty in anticipating the duration of the need, a lack of skills for specific and specialized requirements.
Universal Medica Group has an internal and external network and offers profiles in System Quality Assurance, Supplier Quality Assurance, Quality Control and Regulatory Affairs.
The assets:
- Qualification guaranteed
- Adaptability: rapid response to short- and long-term needs
- Leadership: ability to manage complex teams and projects
The interim management services we propose offers significant advantages for rapidly managing your issues:
- Flexibility: rapid geographic mobilization of resources
- Efficiency: Managers are immediately put in the right situation
- Compliance: A source of proposals and continuous process improvement
2 – Artificial intelligence in the service of healthcare
Universal Medica Group teams are also committed to a process of continuous innovation, integrating artificial intelligence (AI) to optimize our services and tools.
Universal Medica Group, a global pool of expertise to ensure an optimum product life-cycle and business performance.
