EDICA SOURCE: Universal Medica Group's validated CRM tool for processing and tracking medical information
MEDICASOURCE Generation 3.0 is a solution developed by our experts, used by our medical information managers at your service, but also available, customizable and easy to use for your teams managing your medical information requests.
Up to date CRM: latest version deployed since October 2024.
You need:
- a CRM that’s customizable, affordable and different from other CRMs in terms of ergonomics, relevance and ease of use?
- a tool that evolves with your business?
- A secure, auditable, GDPR-compliant solution?
- direct contact with the person behind the CRM?
MEDICASOURCE is an intuitive tool that can be customized to suit your products and laboratory configuration. Customer responses are clearly defined, and the tool complies with health authorities’ recommendations.
MEDICASOURCE also offers secure hosting for your healthcare data, which can be audited via audit trails: a true SaaS that has been validated and complies with GAMP 5, GxP and GDPR… standards.
MEDICASOURCE is fully available and affordable for health care companies. Included is a Help Center technical support service: support from Universal Medica Group experts who guide, train and support your CRM teams when needed.
MEDICASOURCE features: traceability of incoming requests and responses, search in the database and FAQs, categorization of requests, automated transfer of information (email), export of requests (e.g. listing of requests received over a given period), easy management of products and FAQs.
MEDICASOURCE can interact with other CRMs and DBs via the API (Import/Export module).
