In today’s ever-evolving healthcare sector, continuous training is essential to maintain team expertise, ensure compliance, and drive operational efficiency.
At Universal Medica Group, we offer a comprehensive training program tailored to the needs of the healthcare and Life sciences industry. Through Europharma and EuroAcademy, we deliver innovative, certified, and personalized educational solutions. Our scientific expertise spans all therapeutic areas: oncology, hematology, cardiology, women’s health, rare diseases, and more. We design end-to-end Environment and Product training pathways aligned with promotional information charters, supporting the development of skills across all medical and scientific roles, both promotional and non-promotional.
Our professional expertise also extends to regulatory affairs, pharmacovigilance, compliance, medical information, quality management, and health communication.
Our mission? To strengthen your team’s competencies and ensure the implementation of best practices for optimal management of healthcare products and patient care.
Universal Medica Group for tailored and rigorous training support for laboratories
of training per year
catalog modules available
people trained each year
success rate in certification training
The major challenge facing the healthcare industry!
Why choose Universal Medica Group for your team training?
- Recognized Expertise: Over 30 years of experience in training healthcare professionals
- Qualiopi-certified: Guaranteeing the quality and funding eligibility of our training programs
- Tailored Approach: Content adapted to the specific needs of each organization
- Flexible Formats: In-person, e-learning, virtual classes, and blended learning options
- Multimodal Solutions: Training delivered on-site, remotely, or asynchronously, based on your needs and constraints
- Intra- or Inter-company Sessions: Flexible and tailored to the specific context of each organization
- Led by Expert Trainers: Physicians, pharmacists, scientists, and regulatory specialists
- Engaging learning experience: Interactive learning materials developed by our experienced medical content designers
We innovate for the success of your teams and your products!
We offer turnkey and custom solutions, from content creation to digital transformation, supported by effective operational support.
For a personalised assessment of your needs and/or to identify your specific problems, contact us!
Our Areas of Expertise in Healthcare and Life Sciences Training
We offer a wide range of training programs for healthcare professionals and laboratory teams, empowering them to acquire the key skills required to perform their roles in a constantly evolving environment.
Among these areas, we place particular emphasis on field team training—including promotional representatives, hospital visitors, and pharmaceutical delegates—whose role is vital in disseminating medical information.
Field Team Training: Medical Representatives and Pharmaceutical Delegates
Our training programs are specifically designed to address the unique needs of field forces and ensure the consistency of medical messaging.
- Dedicated modules for medical representatives and pharmaceutical delegates
- Content focused on therapeutic environments: diseases, care pathways, public health issues, and treatment guidelines
- Product training: mechanism of action, efficacy, tolerance, positioning, and strategy
- Training Materials developed from validated scientific sources: clinical trials, SmPCs, official guidelines, and laboratory documentation
- Scientifically rigorous messaging in compliance with regulatory standards
- Modules tailored to real-life field conditions and your laboratory’s communication objectives
Training in Pharmacovigilance and Health Vigilances
- Core principles of pharmacovigilance, materiovigilance, and cosmetovigilance
- Management of adverse events and reporting to health authorities
- Risk Management Plan (RMP) and Additional Risk Minimization Measures (ARMM)
- Drafting and submission of regulatory reports (PSUR, DSUR, PBRER, etc.)
- Preparation for pharmacovigilance audits and inspections
Module example: “Pharmacovigilance and Regulatory Obligations in Europe: Compliance and Best Practices”.
Training in Regulatory Affairs
- Regulatory frameworks for medicinal products, medical devices, and dietary supplements
- Marketing Authorization (MA) procedures and CE registration
- Management of variations and post-marketing authorization requirements
- Regulatory strategy and normative monitoring
- Best practices in electronic submission and eCTD
Why is this training essential?
Ensuring regulatory compliance is crucial for market access and long-term viability of healthcare products.
Training in Compliance and Transparency
- Rules and obligations under the French Anti-Gift Law (LEA)
- Managing relationships with healthcare professionals in compliance with ethical requirements
- Declarations and disclosures via Transparency-Health platforms
- Proficiency in IDAHE 2, EPS, and other submission platforms
Training in Medical Information and Scientific Communication
- Handling medical information requests and interactions with healthcare professionals
- Drafting and updating standardized documents (FAQs, SRD, SmPC)
- Maintaining medical databases and ensuring response compliance
- Scientific communication and management of digital media
Our advantage: our training includes real-life scenarios to ensure immediate application of acquired skills.
Training in Quality and Audits
- Good Manufacturing Practices (GMP) or Good Distribution Practices (GDP) for operators, with modules tailored to current topics
- Risk analyses and/or ICHQ3D: Why and how?
- Management of drug transportation
- Validation of Information Systems (IS)
Specialized Training for Product and Production Teams in Pharma
Our technical training is designed to meet health authority expectations and ensure compliance of production teams.
- Good Manufacturing and Distribution Practices (GMP & GDP) – Modules aligned with current regulatory updates
- Risk analysis and ICHQ3D – Evaluation and mitigation methodologies
- Management and control of drug transportation – Regulations and best practices
Learning Formats Adapted to Your Needs
We understand flexibility is key in training healthcare professionals. That’s why we offer various learning formats:
- In-person: Interactive sessions with industry experts
- E-learning: 24/7 access to modules via EuroAcademy
- Virtual classes: Real-time training with remote experts
- Blended learning: A mix of e-learning and in-person sessions for optimal learning
- Personalized coaching: One-on-one support to deepen specific topics
Our EuroAcademy Platform
EuroAcademy is a 4th-generation LCMS (Learning Content Management System), an intelligent platform designed for optimal and personalized learning. It features interactive videos, quizzes, and practical case studies to maximize engagement and understanding.
Certified and Recognized Training
Our training programs are Qualiopi-certified, ensuring quality and eligibility for OPCO funding.
Why Choose Universal Medica Group for Your Team’s Training?
- A Network of Experts: Trainers with real-world experience and deep industry knowledge
- An Interactive Teaching Approach: Role-playing, case studies, and real-world feedback
- Customized Solutions: Content tailored to needs and levels of expertise
- Qualiopi Certification: Ensuring the quality and support for training programs
- An Innovative Digital Platform: Flexible learning through EuroAcademy
Our training programs and facilities are accessible to individuals with motor impairments and reduced mobility.
Some of our training courses are also accessible to individuals with hearing or visual impairments.
For more information about the accessibility of professional training for people with disabilities, you can contact:
- Departmental House for People with Disabilities (MDPH): +33 1 41 91 92 50
- AGEFIPH: 0800 11 10 09
Universal Medica Group: Your Healthcare Training Partner
Investing in your teams’ training means ensuring excellence, compliance, and innovation in managing your healthcare products. By combining initial and continuous training, you empower your staff to continuously develop their skills, helping them remain efficient and adaptable in a rapidly changing landscape. A well-trained team streamlines processes, reduces risks, and enhances quality—ensuring a profitable investment for your company in the short, medium, and long term.
Want to learn more? Contact us today and find out how we can guide your teams toward excellence.
